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All BFAM shipments are insured against theft and accidental damage during shipping until the moment you sign for receiving the package. All shipments require a signature on delivery, due to the high value of the products we sell. This means that we are unable to authorise packages to be delivered without a signature.
In case your box is damaged upon arrival, we recommend that you either refuse the delivery or write a note (if possible) that you are accepting a damaged box when signing for it.